Leadership Under Fire: Real Stories And Lessons From Leading Through Chaos

Leadership is most visible when circumstances are uncertain, fast-moving, and difficult to control.

In this on-demand webinar, Sal Lifrieri, author of Leading Through Chaos, explores how leaders can guide their organizations through moments of pressure, confusion, and rapid change. Drawing from real-world crisis management and security leadership experience, Sal discusses how clarity, steadiness, trust, and intentional communication can help stabilize teams when the path forward is not obvious.

This session is designed for HR leaders, security professionals, ASIS members, SHRM members, risk managers, supervisors, executives, and organizational leaders who want to strengthen the way they lead during high-pressure situations.

The webinar focuses on how leaders can make decisions with incomplete information, communicate without creating unnecessary fear, and reinforce a culture of resilience when it matters most.

Eligible for 1 SHRM PDC or 1 ASIS CPE credit. Other professional organizations may accept the webinar at their discretion.

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What You'll Learn In This Webinar

The Leadership Under Fire webinar examines what leadership looks like when the pressure is real. The session emphasizes that leadership under stress is not about perfection. It is about clarity, steadiness, and intentional communication.

Sal Lifrieri discusses how leaders can maintain situational awareness, make decisions with incomplete information, and communicate in ways that build trust rather than increase confusion. The webinar also explores how a leader’s behavior during moments of uncertainty can shape the culture of an entire organization.

Participants will learn how to:

  • Recognize how leadership behavior affects team stability during stressful situations
  • Communicate clearly when circumstances are uncertain or changing quickly
  • Build trust through consistency, presence, and measured communication
  • Avoid creating confusion through silence, overreaction, or mixed messaging
  • Make decisions before every fact is available
  • Use preparation, priorities, and principles to guide action under pressure
  • Understand how crisis leadership influences culture, morale, and organizational resilience

Who Should Watch

This webinar is especially relevant for professionals responsible for people, safety, culture, risk, and organizational decision-making.

It is a strong fit for:

  • SHRM members and HR leaders
  • ASIS members and security professionals
  • Workplace violence prevention teams
  • Risk management and compliance professionals
  • Executives and senior leaders
  • Supervisors and people managers
  • Facilities and operations leaders
  • Public safety, law enforcement, and corporate security professionals
  • Anyone responsible for guiding teams through uncertainty or crisis

Why This Topic Matters

In high-pressure moments, people look to leaders for direction. A leader’s tone, timing, and communication style can either stabilize the organization or amplify confusion.

This webinar reinforces that culture is shaped less by mission statements and more by what leaders do when things go wrong. Calm, transparent, and decisive leadership builds trust. Impulsive or inconsistent leadership can create anxiety, misinformation, and instability.

For HR leaders and security professionals, this topic is especially important. Many workplace challenges involve people, perception, communication, risk, and trust. Strong leadership during these moments can help protect employees, support better decisions, and strengthen organizational resilience.

Continuing Education Credit

This on-demand webinar is eligible for 1 SHRM PDC and 1 ASIS CPE credit.

Participants should follow their credentialing organization’s process for submitting continuing education documentation. Other professional organizations may accept this webinar for credit at their discretion.

About The Book

Image of the book Leading Through Chaos: What Decades in Intelligence, Crisis and Chaos Taught Me About Leadership

This webinar is based on themes from Sal Lifrieri’s book, Leading Through Chaos.

The book draws from Sal’s decades of experience in law enforcement, intelligence, crisis response, and security consulting. It explores how leaders behave under pressure, how trust is built or lost, and how decision-making, communication, and culture affect outcomes during difficult moments.

For leaders who want to go deeper, Leading Through Chaos offers practical lessons on what it takes to lead with clarity when the stakes are high.

Continue the conversation by exploring the book after you watch the webinar.

About Sal Lifrieri

Sal Lifrieri is the President of PCC Secure and the author of Leading Through Chaos. His career includes decades of experience in law enforcement, intelligence, crisis response, workplace violence prevention, and security consulting.

Through his work with corporate leaders, security teams, and organizations facing complex risk, Sal brings a practical perspective on leadership, communication, trust, and decision-making under pressure. Learn more

Frequently Asked Questions

Yes. This webinar is eligible for 1 SHRM PDC. Participants should follow SHRM’s process for submitting professional development credits.

Yes. This webinar is eligible for 1 ASIS CPE credit. ASIS members and certificants should retain completion documentation and submit the activity according to ASIS recertification requirements.

Leadership Under Fire is an on-demand webinar about crisis leadership, communication, trust, decision-making, and organizational culture during high-pressure situations

The webinar is designed for HR leaders, security professionals, risk managers, supervisors, executives, workplace violence prevention teams, and anyone responsible for leading people through uncertainty.

No. The webinar stands on its own. However, it introduces leadership themes explored in Sal Lifrieri’s book Leading Through Chaos.

Ready to Go Deeper?

Watch the webinar, claim eligible continuing education credit, and explore Leading Through Chaos for more real-world lessons on leadership, communication, trust, and decision-making under pressure.

Secure Your Organization's Future with PCC Secure's Threat Assessment Group Program

Do these pain points keep you up at night?

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Signs of potential violence

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Grievances against your organization or colleagues

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Sudden behavior changes

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Aggressive behavior

At PCC Secure, we bring together your key corporate stakeholders and our Threat Assessment Group (TAG) Program, facilitated by a dedicated coordinator, to effectively manage cases encountered by the TAG. This program, supported by our esteemed Open-Source Intelligence Center (OSIC) led by former law enforcement and military intelligence analysts, offers unparalleled insights and intelligence.

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By combining your corporate leadership with our TAG program, you gain access to unmatched resources and specialized knowledge in identifying, evaluating, and managing potential threats to your organization. Our comprehensive approach ensures that we provide you with the tools and expertise needed to navigate the complex landscape of security risks, offering you the peace of mind you deserve.

Frequently Asked Questions

The Threat Assessment Group Program consists of key corporate stakeholders, such as in-house legal counsel, HR, representatives from IT, physical security, facilities, security, executive management, and a PCC Secure TAG Coordinator. This comprehensive approach ensures both internal and external threats are tackled efficiently and holistically. Through our systematic approach, TAG will help identify early warning signs, assess risks associated with employees at risk of termination or terminated employees, and comprehensively investigate external threats. It collaborates closely with law enforcement agencies, physical security experts, and leverages secure communication channels to proactively respond to exigent events, ensuring fast, efficient, and effective controls are in place.
Based on recommendations from the US Secret Service and the FBI, forming a TAG equips you with the ability to closely monitor and address any warning signs that may indicate a potential for violence. With TAG, your organization gains access to proactive security measures and threat mitigation strategies that attempts to ensure the safety and continuity of your operations.
Our TAG program includes monthly planned meetings, serving as a platform for collaboration between key stakeholders. During these sessions, our TAG Coordinator, alongside in-house legal counsel, HR representatives, and relevant departments such as IT and physical security, actively participate to ensure a holistic approach to threat assessment and risk management. In exigent matters, the team can be brought together quickly to ensure the safety of all workers.
While the ideal company size for forming a threat assessment group may vary, we highly recommend medium to large-sized companies, typically ranging from 100 to 500 employees or more, to establish a specialized team like this. These organizations often face complex structures and operational challenges, making them more susceptible to various types of threats. By partnering with our TAG Program, you gain dedicated resources, expertise, and the ability to proactively identify, evaluate, and respond to potential threats that could compromise the safety and security of your organization.
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Your Peace of Mind is Our Priority

Contact us today to learn more about how our Threat Assessment Group Program can partner with your organization to safeguard your employees, ensuring their safety and your peace of mind. Together, we will navigate the uncertainties of the modern world and ensure that your organization’s security remains unrivaled.