Group Leader Tutorial

PCC Secure Online Courses Group Leader Guide

Table of Contents

Helpful Information

REMINDER: Please bookmark this page for future reference.

You can manage all of your group members and access on the Group Management page:

https://pccsecure.com/group-management/ 


Managing Users

Every user uses a license or “seat”. If you need to add more seats for additional users, see instructions below. 

How to Add a User

In the Group Management page click on the Users dropdown menu.

Select from any of the following:

Add One: A popup will appear with the fields to fill out for each user.

Once you click Add User button and the loading icon disappears, you can add additional users or wait a few seconds for the user to be added. The page will reload after a few seconds with the new users added.

Add Multiple: A section will appear to add multiple users.

Upload Users: You can upload a CSV file. Download the sample CSV file so you can make sure you’re including the necessary fields.

Download Keys: This will generate a CSV file with the keys you can give to your users so that they can create their own access/account when ready.

User Welcome Emails

Once you add an user, they will receive 2 welcome emails.

Email #1: Thank you for enrolling in the <name of course here>!

Email #2: You have been added to https://pccsecure.com

To Remove a User

Select the user in the checkbox column. Click the Remove user button that appears.

How to Purchase More Seats/Licenses

In the Group Management page click the Add Seats button. You will be redirected to the cart page. Add the number of seats you need, process the payment, then head back to the Group Management page. You should see the additional seats in the total seats remaining section.


Reporting

Once your users have started the course and taken some quizzes you can run reports to see their stats.

To access the reports, click on the Reports drop-down menu.

Select one of the following:

Courses

View the progress of your users for the specific course. You will need to select the Group name (if you have access to more than one) and the Course.

Quiz

See the group quiz scores and what questions they got right/wrong. See who has yet to take the quiz, etc…

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Do these pain points keep you up at night?

Signs of potential violence

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Sudden behavior changes

Aggressive behavior

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Frequently Asked Questions

The Threat Assessment Group Program consists of key corporate stakeholders, such as in-house legal counsel, HR, representatives from IT, physical security, facilities, security, executive management, and a PCC Secure TAG Coordinator. This comprehensive approach ensures both internal and external threats are tackled efficiently and holistically. Through our systematic approach, TAG will help identify early warning signs, assess risks associated with employees at risk of termination or terminated employees, and comprehensively investigate external threats. It collaborates closely with law enforcement agencies, physical security experts, and leverages secure communication channels to proactively respond to exigent events, ensuring fast, efficient, and effective controls are in place.
Based on recommendations from the US Secret Service and the FBI, forming a TAG equips you with the ability to closely monitor and address any warning signs that may indicate a potential for violence. With TAG, your organization gains access to proactive security measures and threat mitigation strategies that attempts to ensure the safety and continuity of your operations.
Our TAG program includes monthly planned meetings, serving as a platform for collaboration between key stakeholders. During these sessions, our TAG Coordinator, alongside in-house legal counsel, HR representatives, and relevant departments such as IT and physical security, actively participate to ensure a holistic approach to threat assessment and risk management. In exigent matters, the team can be brought together quickly to ensure the safety of all workers.
While the ideal company size for forming a threat assessment group may vary, we highly recommend medium to large-sized companies, typically ranging from 100 to 500 employees or more, to establish a specialized team like this. These organizations often face complex structures and operational challenges, making them more susceptible to various types of threats. By partnering with our TAG Program, you gain dedicated resources, expertise, and the ability to proactively identify, evaluate, and respond to potential threats that could compromise the safety and security of your organization.

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