Terms of Service

1.  No Guarantees.  Our organization does not provide any guarantees, express or implied, regarding the effectiveness of our computer-based training program. While we strive to deliver high-quality and informative training content, we cannot ensure or warrant the specific outcomes or results that may be achieved through our training program. Users are advised to exercise their judgment and discretion in utilizing the training materials provided and understand that individual results may vary based on factors beyond our direct control.

2. The laws of the State of New York shall control this agreement.

3. This agreement shall be binding on the parties’ heirs, successors, and assigns. However, except for PROTECTIVE COUNTERMEASURES, INC.’s right to collect fees and costs, this agreement shall not be assigned without the written consent, unless the assignment is by operation of law or by court order.

4. Authorized use of training material. The training program provided is intended for the individual who has been specifically assigned access to the program. The use of the training program is strictly limited to the individual user and is not authorized for group training or simultaneous use by multiple persons. Each training program seat is designated for the exclusive use of one individual, and any unauthorized distribution or use of the program by multiple persons is strictly prohibited.

5. Copyright. The training program provided is protected by copyright law. All content, materials, and resources within the training program are subject to copyright protection and are the intellectual property of Protective Countermeasures Inc. Users of the training program are granted a limited, non-transferable license to access and use the materials solely for personal or professional development. Any unauthorized reproduction, distribution, or modification of the training program content is strictly prohibited and may result in legal action for copyright infringement.

6. Cancelation of agreement: Once a user has initiated a course in the training program, no cancellations or refunds will be issued. Users are advised to consider their commitment to the course before starting a course, as initiating the course signifies acceptance of this no-cancellation, no-refund policy. The user is responsible for ensuring they are ready and able to fully engage with the training program content before commencing a course seat, as refunds or cancellations will not be available once the course has started.

7. Limitation of Financial Recovery. If arbitration is required, the individual purchasing the online training program acknowledges and consents to the stipulation that the maximum amount claimable for compensation shall not exceed the purchase price of the training program as agreed upon at the time of purchase.

8. Arbitration: All disputes, controversies, claims and other matters in question arising out of or relating to this agreement shall be finally resolved by binding arbitration administered by the American Arbitration Association under the AAA Commercial Arbitration rules (the “Rules”) then in force, to the extent such Rules are not inconsistent with the provisions of this Agreement.  The arbitration shall be conducted before a sole arbitrator to be appointed by agreement of the Parties.  If the Parties fail to agree on an arbitrator within 30 days of filing the notice of arbitration, the AAA shall appoint the arbitrator using a list and strike system.  The seat of the arbitration shall be New York, New York.  Awards rendered by the Tribunal shall be final and binding on the Parties. They may be confirmed in, and judgment upon the award entered by, any court having jurisdiction over the Parties.

9. This document contains the whole agreement of the parties.  It may not be modified orally.  However, if such modification is in writing, and both parties sign it, it may be modified.  

10. Agreement Terms. By clicking the “I Agree” button, I have read the terms of service, understood my responsibilities, and agree to all of the above terms.