Premium Level Security Training (Group License)

Course Description

This computer-based training program is designed to elevate security personnel introducing them to the key skills and knowledge necessary to provide premium level security services.

Participants will develop a deeper understanding of how to be effective in key areas that clients are looking for from premium level agents: increased awareness of their physical environment, service-focused interactions with tenants and visitors at key access points and manage visitor entry, identifying social engineering techniques over multiple interactions, and implementing logistics strategies and emergency action plans. They will learn to embody genuine helpfulness, applying problem-solving techniques, discover the purpose of des-escalation strategies, develop relational sensitivity and hone their attention to detail to ensure thorough security protocols.

By the end of this training, security guards will be equipped to deliver premium level security services, ensuring safety and peace of mind for clients and visitors alike.

Course Content

Section 1: Physical Presence
Section 2: Technical Knowledge
Section 3: Personality Traits

Who Is This Course For

Security Personnel
Front Desk/Reception
Concierge Teams

Inside The Course
Sal Lifrieri
Security Consultant, Author, Lecturer

Sal LifrieriMr. Lifrieri is currently the President of Protective Countermeasures Inc., a security firm located in New Rochelle New York specializing in threat mitigation, investigation and training.

He is often sourced by both the local and national news media for commentary on security and terrorism related stories; is a published author and frequent lecturer.

Christine McQuillan
Course Designer, Content, and Producer

Christine McQuillanChristine is a seasoned Instructional Designer and E-Learning Developer. She earned her Bachelor of Science in Education from Illinois State University. Beginning her career as an educator in inner-city Chicago, she transitioned to training flight attendants, focusing on emergency evacuations, equipment procedures, and aviation security.

Christine holds the credential of Certified Instructional Trainer by the Board of Certified Safety Professionals, and has furthered her expertise with completion of OSHA 30 outreach training. Her niche lies in crafting comprehensive courses spanning security, occupational health and safety, and public health topics.


Group discount applied at checkout
Group License Discounts
# of Seats Discount
10+ 10% off
50+ 15% off
100+ 20% off
500+ 25% off
1000+ Call for special pricing!
This course includes: